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Copyright Agent
Homeaglow, Inc.
2711 Centerville Road, Suite 400, Wilmington, New Castle County, Delaware 19808
Dazzling Cleaning Customer Service Reviews
I emailed the company and received a response within a few hours. They DID NOT refund my money and stated "For your trouble, I have extended your membership from 12 to 14 months." I hate this company!
I canceled this "membership" after trying 2 of their cleaners. My 7-year-old son did a better job at cleaning than they did. He knows how to clean the shower. He knows how to pick up pillows that fall on the floor.
I will continue to push to get a refund.
DO NOT USE THIS COMPANY! THEY ARE GRIFTERS and THIS IS A FRAUD.
I had a plan with Dazzling Cleaning in 2023 which I cancelled in March of 2023 because of the HORRIBLE cleaners they sent to my house on two occasions. They hey apparently changed their company name to HOMEAGLOW and withdrew $35 out of my bank account.
THIS COMPANY IS A BIG TIME SCAMMER, PRACTICES ILLEGAL ACTIVITIES, PROVIDES HORRIBLE SERVICE, TERRIBLE CLEANERS AND NO CUSTOMER SUPPORT. .
How Good is Dazzling Cleaning's Customer Service?
Summary of Dazzling Cleaning Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dazzling Cleaning?
Payments and Charges Question:
- “Charged after canceling”
- “Billing issue”
- “Charged when no cleaning done”
Activation/ Cancellation Question:
- “To cancel subscription”
- “Cancel”
- “Cancel service”
Request for Information Question:
- “Questions regd cleaning services”
- “Reschedule cleaner and time in the future!”
- “Problem booking appointments”
Refund Question:
- “Refund/cancelation”
- “Refund”
- “To get my *** money back”
Staff Question:
- “Customer service”
- “About your service had cleaners schedule and never show up and was charged for it.”
- “Service needed”
Account Question:
- “I noticed that $49.00 was taking out from my bank account”
- “I need to pause my account”
- “Membership”
Product/ Service Question:
- “Need compensation for the property damage”
- “Complaint”
- “Problem with cleaner”
Cards Question:
- “You have been using my card in July 1923 to clean somebody's place. I don't know who's place what address but you've charged my card like four times.”
- “My card got charged for no reason, need refund”
- “My credit card is charged”
Shipping and Delivery Question:
- “Did someone? How's yesterday and I didn't get no invoice.”
- “Cleaner never arrived”
- “Cleaner has not arrived”
Return/ Replace Question:
- “Replacement”
- “Need to change my address”
- “Schedule malfunction 3 people set up to clean on wrong day”
Employment Question:
- “A cleaner did a deficient job. She arrived 4 hours later, spend 2 hours cleaning the bathroom (is not big) and she didn't dust. I do not want to pay for an incomplete job.”
- “Missing a completed job”
- “Cleaning and claiming jobs”
Website/ Application Question:
- “App issues”
- “I'm elderly and having trouble with the website. I want to speak with a person so I can ask questions”
- “Cleaner never showed an app isn't opening”
Other Question:
- “No one responding to me”
- “Did not want to pay for a voucher”
- “Need schedule”
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